- Home
- Government
- Departments
- Utilities Department
Utilities Department
Welcome to the Town of Chapin's Utilities Department. We provide water and sewer service to more than 6900 customers in the Chapin area. Our office is located at Chapin Town Hall and is open Monday through Friday from 8:30 am to 4:30 pm.
Water & Sewer Emergencies
Report water and sewer emergencies (water breaks and sewer backups) 24 hours a day at 803-345-0416.
For more information on what to do during a Boil Water Advisory, please visit SC Department of Health & Environmental Control's website
*PUBLIC NOTICES
Water Line Inventory: The EPA is requiring that everyone inventory their lines and make publicly available the inventory. This is to ensure that the lines are not made of any hazardous material. The full list of lines is available here.
Sewer Smoke Testing: To All Residents and Occupants of the Eagle Pointe Neighborhood in the Town of Chapin:
The Town of Chapin Utilities Department will be conducting smoke testing of the sanitary sewer system next week. This testing will begin in Wednesday, October 16. This study will involve the opening and entering of manholes in the streets and public utility easements. An important task of the testing will be to locate breaks and defects in the sewer system. The smoke will also reveal sources of where storm and other surface water enter the sewer system. A special non-toxic smoke will be used in these tests. The smoke is manufactured for this purpose, leaves no residuals or stains, and has no effect on plant or animal life. The smoke has a distinctive, but not unpleasant, odor. Visibility and odor last only a few minutes, where there is adequate ventilation. Because the plumbing appliances in your house or building are connected to the sanitary sewer system, some smoke may enter your home or place of business if the:
• Vents connected to your building's sewer pipes are inadequate, defective, or improperly installed.
• Traps under sinks, tubs, basins, showers and other drains are dry, defective, improperly installed, or missing.
• Pipes, connections and seals of the wastewater drain system in and under your buildings are damaged, defective, have plugs missing, or are improperly installed.
All residents are advised that if traces of this smoke or its odor enter your house or building, it is an indication that gases and odors from the sewer also may enter. These can be both unpleasant and dangerous, as well as a health risk to the occupants. Should smoke enter your home or business, you may contact a member of the smoke testing crew working in your area. The crew member will be able to help and check with you as to where the smoke has entered your building. Location, identification, and correction of the source of smoke that enters your building is urgently advised. Your cooperation will be appreciated. The information gained from this testing will be used to improve your sewer services and may reduce the eventual cost to utility customers.
Should you have any questions on this matter, please contact the Chapin Utilities Department , at 803-345-0416.
-
Apply for Utilities Service
Find the necessary documents and instructions to sign up for utilities service in the Town of Chapin.
-
Frequently Asked Questions
View answers to questions frequently asked of the Utilities Department.
-
Helpful Forms, Documents & Videos
View some helpful online utility resources provided by the Department.
-
Pay Bills
The Utilities Department offers a variety of ways to pay bills, including online and on the phone.
-
Water & Sewer System Basics
Find some basic facts about Chapin's water and sewer system.
-
Utilities Rates and Fees
-
Submitting Online Forms
If you wish to fill out and submit a form electronically, please use the following forms.
-
Chapin Utilities Department
Physical Address
Chapin Town Hall
157 NW Columbia Avenue
Chapin, SC 29036
Mailing Address
Town of Chapin
P.O. Box 418
Chapin, SC 29036
Phone: 803-345-0416Emergency Phone: 803-345-0416
Hours
Monday - Friday
9:00 a.m. - 4:30 p.m.
-
Rick Bryan
Director of Utilities
-
Trey Buttler III
Deputy Director of Utilities and Public Works