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Yes, we do give leak adjustments after receiving the request in writing from the customer. The request may be a copy of a plumber's bill or a copy of the receipt for materials used. We do request that the customer keep the account current until any adjustment is made. We generally make adjustments after usage comes back to a normal range to help ensure that the leak has been corrected.
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Just a reminder to our Chapin sewer customers - your bill will increase February 1, 2018. Town Council approved a $2.50 rate increase for in-town customers and a $7.50 rate increase for out of town customers. If you have automatic bank draft you will need to adjust your draft to reflect the new rate increase. Thank you!
No, but if you can calculate an approximate cost for filling the pool by using our Schedule of Rates and Fees below. The sewer portion of your bill is not affected by filling a pool.